Frequently Asked Questions
Everything you need to know about renting a vehicle with 24/7 Rental Vehicles Pty Ltd. Clear, simple, and transparent.
What documents do I need? expand_more
To rent a vehicle, you will need to provide a valid driver's license (held for at least 12 months), a secondary form of identification (Passport or ID card), and a recent proof of address. International drivers may require an International Driving Permit alongside their original license.
Are there age restrictions? expand_more
Yes, the minimum age to rent a vehicle is 21 years old. Drivers between the ages of 21 and 25 may be subject to a "Young Driver" surcharge and may be limited to specific car classes in our fleet.
Is insurance included? expand_more
All our rentals include basic Third Party Insurance as standard. We also offer various Damage Waiver options to reduce your excess liability. We recommend discussing these options with us at the time of booking for complete peace of mind.
How do I book via WhatsApp? expand_more
Booking is fast and simple! Just click any of our "Book on WhatsApp" buttons. This will open a chat with our team. Send us your preferred pickup/return dates and the type of vehicle you need. We'll check availability and confirm your booking in minutes.
What are the payment options? expand_more
We offer flexible payment methods including all major Credit and Debit cards (Visa, Mastercard), Bank Transfers, and secure mobile payment links. Payment is typically settled at the start of your rental period.
contact_support
Still have questions?
Can't find the answer you're looking for? Our friendly team is available 24/7 to assist you via WhatsApp or our contact form.